Company Policy

Cancellation Policy

Due to the nature of our business, we have a strict cancellation policy. To be fair to all clients, we ask all clients to respect our policy.

  • Fourty-eight (48) hours notice is required for any appointment cancellations.
  • If less than 48 hrs notice is given, LMC – Laser Medical Clinic reserves the right to charge $75.00 on the next booking schedule
  • Pre-Paid appointments not attended will forfeit a treatment from their package
  • Please note that cancellations with less than 48 hour notice via social media is not acceptable.
  • Cancellations must be done by contacting the clinic directly by calling 416-548-6548.

Privacy Policy

This privacy notice discloses the privacy practices for www.lasermedicalclinic.com. This privacy notice applies solely to information collected by this web site.  It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Punctuality

Your appointment time is reserved especially for you.  Late arrival will result in a modified treatment time so that the next guest is not kept waiting.  Full charges will apply.

Refund Policy

Please note, all treatments purchased are non-refundable and non-transferable. Additionally, treatments or packages cannot be shared between individuals. However, treatments can be credited and used towards another treatment, considered on a case-by-case basis. Additionally over the counter and unused facial products can be exchanged up to 7 days from the date of purchase.

LMC – Laser Medical Clinic respectfully requests 48 hours notice before a cancellation or appointment change to allow other clients to have a time slot. Failure to do inform us within 48 hours will result in one session being removed from your account.

Upon your specific request we may book your treatments with a specific staff member; however, this cannot be guaranteed. We are unable to notify clients of any changes made to a laser technician or nurse or doctor’s schedule/availability whether or not the appointment(s) have been scheduled.

If you have any further questions feel free to contact us at any time by phone or email.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information


You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.

Sharing

We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 416-548-6548 or via email.